At National Pool Supplies Pty Ltd, upon making a purchase on our website, your products will be sent out as follows:

• Standard delivery via postal service, typically taking anytime between 5-14 business days - depending on your location.
• Shipped with online tracking, allowing you to monitor your delivery's progress.

We will endeavour to deliver your order as promptly as reasonably possible, based on the chosen delivery method. Please keep in mind that delivery times may fluctuate due to unexpected shipping circumstances. It's important to note that delivery times do not include weekends and public holidays.

You (the customer) are responsible for supplying National Pool Supplies Pty Ltd with a complete and accurate delivery address, including the recipient's name. We cannot be held accountable for goods delivered to the wrong address or individual due to inaccurate or incomplete information provided by the customer.

If you require assistance with a delivery or have any other enquiries, please do not hesitate to get in touch with us at sales@nationalpoolsupplies.com.au.